Terms and conditions

www.redwings.org.uk is a website operated by Redwings Horse Sanctuary ("we"). We are registered in England and Wales under company number 03524502 and have our registered office at Norwich Road, Hapton, Norwich, Norfolk, NR15 1SP. We are also a registered charity with charity number 1068911. Our VAT number is 896 1098 80.

2.1 Access to Our Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on Our Website without notice (see below). We will not be liable if for any reason Our Website is unavailable at any time or for any period.

2.2 From time to time, we may restrict access to some parts of Our Website, or our entire Website, to users who have registered with us.

2.3 If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these Terms of Use.

2.4 You are responsible for making all arrangements necessary for you to have access to Our Website. You are also responsible for ensuring that all persons who access Our Website through your internet connection are aware of these terms, and that they comply with them.

3.1 We are the owner or the licensee of all intellectual property rights in Our Website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

3.2 You may print off one copy, and may download extracts, of any page(s) from Our Website for your personal reference and you may draw the attention of others within your organisation to material posted on Our Website. 
3.3 You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

3.4 Our status (and that of any identified contributors) as the authors of material on Our Website must always be acknowledged.

3.5 You must not use any part of the materials on Our Website for commercial purposes without obtaining a licence to do so from us or our licensors.

3.6 If you print off, copy or download any part of Our Website in breach of these Terms of Use, your right to use Our Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Commentary and other materials posted on Our Website are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to Our Website, or by anyone who may be informed of any of its contents.

We aim to update Our Website regularly, and may change the content at any time. If the need arises, we may suspend access to Our Website, or close it indefinitely including but not limited to those circumstances set out in clause 14 below. Any of the material on Our Website may be out of date at any given time, and we are under no obligation to update such material.

6.1 The material displayed on Our Website is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:

• 6.1.1 all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity;
• 6.1.2 any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with Our Website or in connection with the use, inability to use, or results of the use of Our Website, any websites linked to it and any materials posted on it, including:
  • 6.1.2.1 loss of income or revenue;
  • 6.1.2.2 loss of business;
  • 6.1.2.3 loss of profits or contracts;
  • 6.1.2.4 loss of anticipated savings;
  • 6.1.2.5 loss of data;
  • 6.1.2.6 loss of goodwill;
  • 6.1.2.7 wasted management or office time; and

whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above. This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

We process information about you in accordance with our Privacy Policy. By using Our Website, you consent to such processing and you warrant that all data provided by you is accurate.

Contracts for the supply of goods formed through Our Website or as a result of visits made by you are governed by our Website Terms and Conditions of Supply.

9.1 Whenever you make use of a feature that allows you to upload material to Our Website, or to make contact with other users of Our Website, you must comply with the content standards set out in clause 9.5 below. You warrant that any such contribution does comply with those standards, and you indemnify us for any breach of that warranty.

9.2 Any material you upload to Our Website will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such material for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to Our Website constitutes a violation of their intellectual property rights, or of their right to privacy.

9.3 We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of Our Website.

9.4 We have the right to remove any material or posting you make on Our Website if, in our opinion, such material does not comply with the content standards set out in clause 9.5.

9.5 The content standards set out in this clause apply to any and all material which you contribute to Our Website (the "contributions"). You must comply with the spirit of the following standards as well as the letter. The standards apply to each part of any contribution as well as to its whole. In particular, contributions must:

• 9.5.1 be accurate (where they state facts);
• 9.5.2 be genuinely held (where they state opinions);
• 9.5.3 comply with applicable law in the UK and in any country from which they are posted;

Contributions must not:

• 9.5.4 contain any material which is defamatory of any person;
• 9.5.5 contain any material which is obscene, offensive, hateful or inflammatory;
• 9.5.6 promote sexually explicit material;
• 9.5.7 promote violence;
• 9.5.8 promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
• 9.5.9 infringe any copyright, database right or trade mark of any other person;
• 9.5.10 be likely to deceive any person;
• 9.5.11 be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence;
• 9.5.12 promote any illegal activity;
• 9.5.13 be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety;
• 9.5.14 be likely to harass, upset, embarrass, alarm or annoy any other person;
• 9.5.15 be used to impersonate any person, or to misrepresent your identity or affiliation with any person;
• 9.5.16 give the impression that they emanate from us, if this is not the case; or
• 9.5.17 advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.

10.1 You must not misuse Our Website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to Our Website, the server on which Our Website is stored or any server, computer or database connected to Our Website. You must not attack Our Website via a denial-of-service attack or a distributed denial-of service attack.

10.2 By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use Our Website will cease immediately.

10.3 We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of Our Website or to your downloading of any material posted on it, or on any website linked to it.

11.1 You may link to our home page provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

11.2 You must not establish a link from any website that is not owned by you.

11.3 Our Website must not be framed on any other website, nor may you create a link to any part of Our Website other than the home page. We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with the content standards set out in clause 9.5 above.

11.4 If you wish to make any use of material on Our Website other than that set out above, please address your request to info@redwings.co.uk or telephone our helpline on 01508 481000.

Where Our Website contains links to other websites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those websites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

13.1 You may use Our Website only for lawful purposes. You may not use Our Website:

• 13.1.1 in any way that breaches any applicable local, national or international law or regulation;
• 13.1.2 in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
• 13.1.3 for the purpose of harming or attempting to harm minors in any way;
• 13.1.4 to send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards as set out in clause 9.5 above;
• 13.1.5 to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam);
• 13.1.6 to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

13.2 You also agree:

• 13.2.1 not to reproduce, duplicate, copy or re-sell any part of Our Website in contravention of the provisions of this Terms of Use policy;
• 13.2.2 not to access without authority, interfere with, damage or disrupt:
  • 13.2.2.1 any part of Our Website;
  • 13.2.2.2 any equipment or network on which Our Website is stored;
  • 13.2.2.3 any software used in the provision of Our Website; or
  • 13.2.2.4 any equipment or network or software owned or used by any third party.

14.1 We will determine, in our discretion, whether there has been a breach of this Terms of Use policy through your use of Our Website. When a breach of this Terms of Use policy has occurred, we may take such action as we deem appropriate.

14.2 Failure to comply with this Terms of Use policy constitutes a material breach of the terms upon which you are permitted to use Our Website, and may result in our taking all or any of the following actions:

• 14.2.1 immediate, temporary or permanent withdrawal of your right to use Our Website;
• 14.2.2 immediate, temporary or permanent removal of any posting or material uploaded by you to Our Website;
• 14.2.3 issue of a warning to you;
• 14.2.4 legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;
• 14.2.5 further legal action against you;
• 14.2.6 disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

14.3 We exclude liability for actions taken in response to breaches of this Terms of Use policy. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.

15.1 The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to Our Website.

15.2 These Terms of Use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

We may revise these Terms of Use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these Terms of Use may also be superseded by provisions or notices published elsewhere on Our Website.

If you have any concerns about material which appears on Our Website, please contact info@redwings.co.uk or by telephoning our helpline on 01508 481000.

Thank you for visiting Our Website.