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Redwings Help Centre
How can we help?
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How we fundraise
All communication that you receive from Redwings, from emails to letters or phone calls, all comes from the small team here at our Hapton HQ.
We never engage agencies to fundraise for us; that means we do not cold call, knock on doors or hold street collections. We try our best to always be professional and respectful in our fundraising and are members of the FRSB (Fundraising Standards Board), and the IOF (Institute of Fundraising).
We always do our best to fundraise and communicate with our supporters openly and honestly. If you have any feedback on how we fundraise or communicate with you, please let us know on fundraising@redwings.co.uk.
Redwings Horse Sanctuary is 100% funded by donations from people like you. We receive no government funding, which means every time you donate, you are helping us care for horses and donkeys who have been rescued, as well as helping to prevent more from suffering in the future. This includes providing feed, medication, horse ambulances, welfare officers, care staff, vets, night checks, specialist rehabilitation, tractors, and much, much more. Like all organisations there are also admin costs, but 83p in every £1 you give will go directly towards helping horses.
Thank you so much for deciding to fundraise for Redwings! Without people like you we wouldn’t be able to provide the care and support our horses need – we truly are grateful.
There are so many fun ways you can make a difference - at work, at school, at university or in the community. You could organise a bake sale, a charity football match or a quiz night, do a sponsored run, or simply spend the day in fancy dress!
Why not request our latest fundraising pack for more ideas and support? Please get in touch by calling 01508 505246 or emailing fundraising@redwings.co.uk.
No problem, please email fundraising@redwings.co.uk and we'll remove you right away. Let us know if you'd rather receive our eNewsletters instead.
Making a donation
Firstly, thank you! Regular donations make a huge difference to how we help horses. You can make a regular donation via our website.
This is a great, easy way to give a donation each month. You can donate an hour’s work, or a set amount with schemes including Workplace Giving and Give as you Earn. Your donation will come directly to us and is tax free! Talk to your employer or contact us if you need more advice!
Brilliant! Please send it to us at Redwings Horse Sanctuary, Hapton, Norfolk, NR15 1SP – ensuring you include your name and address/supporter number.
Please make cheques payable to Redwings Horse Sanctuary, and send them to Redwings Horse Sanctuary, Hapton, Norfolk, NR15 1SP. Thank you so much!
If you would like a receipt just let us know! If we don’t hear from you then we will automatically send you a ‘thank you’ if your donation is over £50 unless you request not to receive one so that more of your kindly donated money goes towards helping horses rather than on stamps!
Once it’s full you need to empty it and take the contents along to your local post office. They can change it for a cheque or postal order for you, which you then need to send to us along with your name and address. We will then send you a ‘thank you’ and a new label for your box!
Gift Aid
If you are a UK taxpayer, Gift Aid increases the value of your donations by allowing us to reclaim the basic rate of tax on your gift at no extra cost to you. That means we can claim an extra 25p for every £1 you give! Simply complete a Gift Aid declaration and we will do the rest!
Gift Aid is reclaimed by Redwings from the tax you pay for the current tax year (6th April to 5th April).
To allow us to claim Gift Aid, your Gift Aid declaration must not be more than four times what you have paid in tax in that tax year. The tax could have been paid on income or capital gains.
Please note, if you pay less Income Tax and/or Capital Gains Tax than the amount of Gift Aid claimed on all your donations in that tax year, you will be required to pay any difference.
For more information visit https://www.gov.uk/donating-to-charity/gift-aid
Gift Aid declarations must come from an individual – if you have a ‘joint record’ with a partner or spouse, we can easily set up an individual record for you so just let us know if you are eligible to sign a Gift Aid declaration and we will send one to you!
Preloved
We welcome donations of unwanted or preloved tack as it can be a useful way for our farms to recycle usable equipment, as well as raising funds for our horses through sales.
With 1,500 horses living at the Sanctuary, we operate high levels of biosecurity to reduce the risk of disease and spread of infections, so for second-hand, used tack we kindly ask that it is supplied in a clean and usable condition, bagged or boxed. We also kindly ask that rugs are washed and tumble-dried.
If you have any further questions or would like more information about donating used tack, please get in touch.
Donating your unwanted items is a great way to help us. We accept good quality, preloved homeware items which can be sold to raise funds for our horses, however we cannot accept clothes.
To donate preloved items please fill in this form and we will let you know the best ways you can get them to us. Thank you!
Yes, please save the stamps that arrive on your letters and once you have an envelope full pop them in the post to us! We’ll then be able to convert them into funds.
We can accept UK stamps, foreign stamps and rare stamps. Simply post them to Redwings Horse Sanctuary, Hapton, Norfolk, NR15 1SP, but please remember to pay the postage otherwise we’ll be stuck with a bill! We’ll, of course, add your stamp to our collection!